Terms of service

 

OVERVIEW

Welcome to SeededFaith! The terms "we", "us" and "our" refer to SeededFaith, a business operating in the Republic of South Africa.

SeededFaith operates this website and store, including all related content, features, tools, products and services (the "Services") to provide you with a curated shopping experience. Our store is hosted on Shopify, which enables us to offer our Services.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy . If you do not agree, you may not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using this site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree that:

  • All information you provide is accurate and complete

  • You are responsible for maintaining the confidentiality of your account

  • You accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts at our discretion.

SECTION 2 - OUR PRODUCTS

We strive to display products as accurately as possible. However:

  • Colours and images may vary depending on your device

  • Products such as jewellery are fashion items and not guaranteed to be made of precious metals unless explicitly stated

  • We do not guarantee that products will meet subjective expectations

All product descriptions and pricing may change at any time without notice.

SECTION 3 - ORDERS

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities per customer

  • Cancel orders due to pricing errors or suspected fraud

Once an order is confirmed, cancellation may not be possible.

SECTION 4 - PRICING AND PAYMENT

All prices are listed in South African Rand (ZAR) unless otherwise stated.

Prices exclude:

  • Delivery fees

  • Customs or import duties (if applicable)

You agree that:

  • Payment details provided are accurate

  • You are authorised to use the payment method

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed.

We are not liable for delays caused by:

  • Courier services

  • Load shedding

  • Weather or unforeseen circumstances

Risk passes to you once the product is handed to the courier.

SECTION 6 - RETURNS AND REFUNDS

Returns are governed by our Refund Policy.

In line with the Consumer Protection Act (CPA) of South Africa:

  • Customers may be entitled to returns for defective goods within 6 months

  • Items must be unused and in original condition unless defective

We reserve the right to refuse returns that do not meet our policy.

SECTION 7 - INTELLECTUAL PROPERTY

All content on this website (images, branding, product names, text) belongs to SeededFaith and may not be used without permission.

SECTION 8 - THIRD-PARTY SERVICES

We are not responsible for third-party services, including payment gateways and external links.

Use them at your own risk.

SECTION 9 - SHOPIFY

SeededFaith uses Shopify to power this store, but all purchases are made directly with SeededFaith.

Shopify is not liable for any issues related to your purchase.

SECTION 10 - PRIVACY & POPIA COMPLIANCE 🇿🇦

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

By using our Services, you agree that:

  • We may collect and process your personal information for order fulfilment and communication

  • Your information may be shared with trusted third parties (e.g. couriers, payment providers)

  • Your data may be processed outside South Africa where necessary

You have the right to:

  • Access your personal information

  • Request correction or deletion of your data

For full details, please see our Privacy Policy .

SECTION 11 - LIMITATION OF LIABILITY

To the fullest extent permitted by South African law:

SeededFaith shall not be liable for:

  • Indirect or consequential losses

  • Loss of income or profits

  • Delays beyond our control

Our total liability shall not exceed the amount paid for the product.

SECTION 12 - DISCLAIMER

All products and services are provided "as is" and "as available".

We do not guarantee:

  • That the website will be uninterrupted or error-free

  • That products will meet all expectations

SECTION 13 - INDEMNITY

You agree to indemnify SeededFaith against any claims arising from:

  • Your misuse of the website

  • Your breach of these Terms

SECTION 14 - PROHIBITED USE

You may not:

  • Use the site for unlawful purposes

  • Commit fraud or misuse payment systems

  • Copy or exploit content without permission

We reserve the right to terminate access if violated.

SECTION 15 - GOVERNING LAW 🇿🇦

These Terms are governed by the laws of the Republic of South Africa.

Any disputes will be handled in South African courts.

SECTION 16 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

SECTION 17 - CONTACT

SeededFaith
📧 info@seededfaith.co.za